Privacy Policy

Welcome to Jorge's Journey ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Jorge's Journey - Learn Haitian Creole (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy.

Personal Information

We may collect the following types of information:

• Account Information: Username, email address (for account creation and support)
• Learning Progress: Lesson completion, game scores, achievement badges, and learning streaks
• Device Information: Device type, operating system, app version, and unique device identifiers
• Usage Data: Time spent in app, features used, and interaction patterns

Automatically Collected Information

• App usage analytics and performance data
• Crash reports and error logs
• General location information (country/region level only)

Information We Do NOT Collect

• Real names or personal identification documents
• Precise location data
• Audio or video recordings
• Contact lists or phone numbers
• Payment information (if app is free)

We use the information we collect to:

• Provide Educational Services: Track learning progress, customize lessons, and provide personalized learning experiences
• Improve the App: Analyze usage patterns to enhance features and fix bugs
• Communication: Send important updates about the app, respond to support requests
• Safety and Security: Protect against fraud, abuse, and technical issues
• Legal Compliance: Comply with applicable laws and regulations

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

Service Providers

• Cloud storage providers (for app functionality)
• Analytics services (anonymized data only)
• App store platforms (Apple App Store, Google Play)

Legal Requirements

• When required by law or legal process
• To protect our rights, property, or safety
• To protect the rights, property, or safety of our users

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

We implement appropriate technical and organizational security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: Security measures are regularly reviewed and updated
• Local Storage: Most learning progress is stored locally on your device

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we have about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your information

To exercise these rights, please contact us at privacy@jorgesjourney.com.

If you are accessing the App from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using the App, you consent to this transfer.

For users in the European Union, we comply with the General Data Protection Regulation (GDPR) and provide additional protections as required by law.